Support

Last updated 9 October 2026

Something not working, or a question about the game? Write to support@codecrox.com and a person will read it.

Things worth saying in a report

• Which device and which version — iOS, Android or the web version.
• Your display name, if you have one and the problem involves your scores.
• What you expected to happen, and what happened instead.

Common questions

My scores have not appeared on the leaderboard

Only accounts with a display name appear there. Pick one in Settings. Runs played offline are kept on the device and are sent up the next time the game can reach the network.

I played on my phone and my web scores are missing

Scores follow the account, not the device. Sign in with the same account on both and they will come together — the higher of the two is kept.

How do I delete my account?

In the app, from Settings. It is immediate and permanent. If you cannot reach the app, ask us here.

Can I buy coins?

No. Coins are earned by playing, and there is nothing to buy in TILT.

Privacy

What the game stores and why is in the privacy policy.